Mendable

You get an AI that can connect to over 20 different data sources like Google Drive or Zendesk. You can customize the AI's personality and choose from models like GPT-3.5 or GPT-4. It also lets you improve the AI by correcting its answers, so it learns over time.

Mendable syncs with your documentation and support information. It then uses this data to answer questions. You can deploy it anywhere using simple components like chat bubbles or search bars. It's built with strong security features to protect your data.

Ensures Mendable meets stringent security and compliance standards through independent auditing.

Integrates with SAML, OpenID Connect, and OAuth 2.0 for secure single sign-on across the organization.

Manages granular user permissions at both project and data chunk levels for secure data access.

Offers the option to use custom encryption keys or private models to meet specific compliance needs.

Connects to over 20 data sources with managed ingestion via GUI or API, including secure OAuth 2.0 integrations.

Keeps AI training data perpetually current through CRON jobs and webhooks for reingestion.

Redirects users to customer support when the AI bot cannot confidently answer a question.

Provides deep insights into user questions, interaction patterns, and overall satisfaction with AI responses.

Tracks product usage and user interactions in real-time, offering data on chat messages and LLM usage.

Enables continuous fine-tuning of the AI model based on user interactions and answer ratings for improved performance.

Allows flexible deployment of the AI assistant internally, externally, or both via a robust API.

Offers a range of embeddable search bars, chat bubbles, and CLIs that can be customized or built from scratch.

Empowers the AI with the ability to access external tools and automate actions through API integrations.

Supports various LLM models like GPT-3.5-Turbo and GPT-4, including options for privacy-first models.

Employees frequently spend valuable time searching for information across various internal documents, leading to inefficiencies. Mendable provides an AI-powered helpdesk by learning from internal technical resources, offering immediate answers to employee questions and significantly improving internal operational efficiency.

Users need quick and easy access to product information during onboarding and for ongoing self-education. Mendable allows companies to embed an AI-powered search or chat component directly into their product or documentation, providing users with instant answers to their questions, which accelerates user activation and fosters a robust self-service culture.

Sales teams require immediate access to specific technical details, product comparisons, or solutions to common objections during critical sales conversations. By training on sales enablement materials and product documentation, Mendable equips sales representatives with on-demand, accurate answers, helping them articulate value effectively and close deals faster.

Product teams often lack direct, aggregated insights into user challenges and feature requests that surface through support interactions. Mendable's analytics dashboard provides deep insights into user queries and interactions, allowing product teams to identify pain points, monitor product usage, and inform future development with data-driven decisions.