Periscope Chat

You get AI chatbots for your website, WhatsApp, and Slack. It saves money by blocking spam and gives your team more time. All customer chats appear in one easy place, showing what customers need and how they feel, for much better support.

Setup is simple: just three steps. You link your website or upload documents, and the AI learns from them for instant answers. It can connect to your business systems, like CRM, to handle tasks and provide smart, real-time customer service.

Deploys chatbots across various platforms like WhatsApp, Slack, Telegram, Microsoft Teams, and websites with simple configuration.

Connects with essential business systems such as CRMs, booking platforms, and Google Sheets for real-time data lookups and actions.

Offers integration via custom API, ensuring broad accessibility and a consistent user experience across different applications.

Features a simple, guided 3-step setup process, enabling rapid chatbot deployment without requiring any coding knowledge.

Consolidates all customer conversations from various channels into a single command center for streamlined support management.

Provides instant context to agents with automated sentiment analysis and summaries of customer intent.

Offers live insights into conversations, buying intents, engagement patterns, and chatbot performance metrics.

Enables human agents to seamlessly take over conversations when needed, ensuring personalized service without losing history.

Built on a high-performance infrastructure with cost monitoring to ensure efficient, secure, and reliable AI assistant operation.

Prioritizes data confidentiality, ensuring business information and customer interactions remain secure and private.

Allows for retraining and redesigning the AI for evolving business objectives using customizable add-ons without reinstallation.

Provides flexible admin access with the ability to assign roles to multiple team members for managing and tracking conversations.

Sales teams often spend too much time on initial lead qualification and basic product inquiries, slowing down the sales cycle and potentially missing opportunities. Periscope Chat automates lead capture, qualifies prospects with intelligent conversations, recommends relevant products, and integrates with CRMs like Salesforce to streamline the sales process, allowing representatives to focus on closing deals.

Internal departments, particularly IT helpdesks, are frequently overwhelmed by routine queries such as password resets, VPN issues, and requests for internal knowledge, impacting employee productivity. Periscope Chat acts as an automated internal help desk, providing instant answers and guidance to employees, thereby reducing the support burden and improving overall organizational efficiency.

Travel and hospitality companies need to offer instant, personalized assistance for trip planning and booking processes around the clock to enhance customer experience. Periscope Chat serves as a personal travel assistant, suggesting trip ideas, answering questions instantly, simplifying bookings, and providing 24/7 support, greatly enhancing the customer journey and reducing planning hassles.